Residents may submit their own work order requests online at any time. Please contact the community front desk (by phone, email, or in person) if you need assistance, or to arrange to have a maintenance request submitted on your behalf. After hours, contact the on-duty University Housing staff member for issues that may need urgent attention.

You do not need to be present when maintenance is performed. By submitting a work order request, you are agreeing to have the service performed in your unit during normal business hours.

Housing & Dining Services Facilities staff will leave a hangtag on your door acknowledging that they have been there. Housing & Dining Services Facilities staff wear a University photo ID in addition to the familiar white or green shirts with our custom logo. All staff undergo background checks.

Information about the environmental health and cleanliness of residential spaces can be found at housing.colostate.edu/housing/env-health-residential-spaces/.