University Housing

Have a question? Contact us here!

Laura Giles

Associate Executive Director
112 Palmer Center

Christie Mathews

Director, University Housing Projects and Outreach
207 Palmer Center

Helena Gardner

Director, University Housing
115 Palmer Center

John Malsam

Assistant Director, Operations
119 Palmer Center

Shirl Portillos

Assistant Director, Community Development
114 Palmer Center

Teresa Metzger

Assistant Director, Projects and Outreach
117 Palmer Center

Karla Perez-Velez

Assistant Director, University Housing
206 Palmer Center

Christen Craft

Occupancy Management Coordinator
203 Palmer Center

Kirk Wilkinson

Assignments Coordinator
204 Palmer Center

Vickie Bank

Assignments Assistant Coordinator

Heather Bean

Technology and Data Coordinator

Stephanie Zee

Coordinator for Diversity and Inclusion

Mitchell Holston

Coordinator for Student Engagement and Leadership

Lauren Shulman

Coordinator for Selection, Training, and Development

Amanda Daul

Summer Housing and Special Events Coordinator

Sherry Hunter

Community Desk Coordinator

Aggie Village

Claudia Rosty

Resident Manager

Melanie Anderson

Office Manager

Aggie Village Family

Alexis Opper-Yacobucci

Assistant Resident Manager

International House/University Village 1500 Apartments

Karina Brum

Resident Manager

Lisa Keeton

Office Manager

University Village 1600 & 1700 Apartments

Zobaida Ben Musa

Resident Manager

Ihsan Abbud

Office Manager

All front desk phones are available 24/7

Academic Village (Aspen Hall, Engineering Hall, Honors Hall)

Hall Front Desk: (970) 491-5807

NickResidence Director
Nick Rhodes
(970) 491-8035

Allison Hall

Hall Front Desk: (970) 491-5814

Residence Director at Allison HallResidence Director
Jacque Summers
(970) 491-3293

Braiden Hall

Hall Front Desk: (970) 491-5822

Residence Director at Durward HallResidence Director
Jeffrey Mariano
(970) 491-5823

Corbett Hall

Hall Front Desk: (970) 491-5827

Residence Director at Academic VillageResidence Director
Justin Schwendeman
(970) 491-4344

Durward Hall

Hall Front Desk: (970) 491-5963

SydneyResidence Director
Sydney Spiller
(970) 491-5964

Edwards Hall

Hall Front Desk: (970) 491-5854

GinnyResidence Director
Ginny Durakovich
(970) 491-3257

Ingersoll Hall

Hall Front Desk: (970) 491-5878

Residence Director at Ingersoll HallResidence Director
Amy Gooch
(970) 491-0639

Laurel Village (Alpine Hall, Piñon Hall, Pavilion)

Hall Front Desk: (970) 491-1565

Jen DawrsResidence Director
Jen Dawrs
(970) 492-4889

Newsom Hall

Hall Front Desk: (970) 491-5872

Residence Director at Newsom HallResidence Director
Andre Roberts
(970) 491-5873

Parmelee Hall

Hall Front Desk: (970) 491-5983

Residence DirectorResidence Director
Phillis Duncan
(970) 491-5983

Summit Hall

Hall Front Desk: (970) 491-5804

George GuardadoResidence Director
George Guardado
(970) 491-2246

Westfall Hall

Hall Front Desk: (970) 491-5954

LisaResidence Director
Lisa Gilbert
(970) 491-7680

Special Projects

Melissa carlsonResidence Director
Melissa Carlson
(970) 491-4773

Special Projects

Jimmy HicksResidence Director
Jimmy Hicks
(970) 491-4764

University Housing offers employment opportunities in both the university apartments, and the residence halls. This is a great way for students to meet people, gain valuable skills, and give back to the community. Housing offers a number of different types of positions – visit our employment page at

Student positions are also advertised via

  • Apartment Staff

    Resident Manager (RM)

    Each apartment area is under the leadership and supervision of a Resident Manager (RM). The RM is a full time professional with depth of experience in apartment housing and they typically hold advanced degrees in education. The RM’s are trained to assist, advise, and collaborate with apartment residents and families. These individuals also administer the operation and management of their apartment community in partnership with the area Office Manager, Housing & Dining Services Facilities Staff, and Environmental Services. This team works to provide management of building activities, facility maintenance, and emergency response. RM’s also lead the development of programmatic opportunities to encourage an apartment community focused on academics, cross cultural learning, social growth, and community development.

    Assistant Resident Manager (ARM)

    Assistant Resident Managers (ARM’s) are graduate assistants that assist RM’s in the operation and development of their apartment community. The ARM’s graduate student in the Student Affairs in Higher Education Master of Science program here at CSU. The ARM works closely with the RM to provide the best living and learning environment in higher education for apartment community residents.

    Office Manager (OM)

    Office Managers (OM) lead the apartment area front desk operations. They assist to foster and monitor an environment of community for the apartment staff and residents. OM’s are the staff members available at each front desk to distribute information, check-in residents, answer questions, check out equipment, and provide customer first service. OM’s along with the full apartment staff team in areas work to provide a living-learning community founded on the strength of our differences, interests, and common goals.

    Resident Staff

    Community Coordinator

    The primary responsibility of the CC is to develop a healthy and inclusive community in their designated area.  CCs create an environment that enhances students’ learning and development and serve as liaisons between the residents in their areas and the Managers of their apartment areas.

    Spouse and Partner Coordinator – Family Housing

    The primary responsibility of the SPC is to support the spouses and partners of Aggie Village Family and University Village residents through programming to meet this group’s specific needs. The SPC will work with resident staff and outside organizations to provide excellent services to the spouses and partners living in Aggie Village Family and University Village.

    Youth Program Coordinator

    The primary responsibility of the YPC is to develop a healthy and inclusive community through ongoing programs for area children, create an environment that enhances children’s development, learning, and civil behavior, and act as a liaison between residents and the Managers of their apartment areas.

    Hourly Positions

    Central Resource Staff

    The CRS are student staff members who are responsible for serving as a resource for programs within their assigned apartment area. Programmatic support can include assisting with educational, cultural, social and/or intergenerational programs and resources. The CRS position is designed to complement the efforts of the apartment area staff.

    Community Pride Coordinator

    The primary responsibility of the CPC is to develop a sense of pride and healthy environment in our community. CPC is highly committed to the enhancement and the aesthetics of our community, environment and programs. CPC is responsible for programs mainly related to the Garden Club and the Flower Beds and patio enhancement.

    Graphic Designer

    The primary responsibilities of the University Housing Communications and Media Staff (CMS) include working on the newsletter, as well as the promotion and publicity of events. The Graphic Designer will focus primarily on creating flyers, posters, website, brochures, invitations, and other publicity materials as requested.


    The groundskeeper position is an hourly student staff member who is part of their assigned apartment area staff focused on the maintenance of apartment community grounds and the physical environment.

    Newsletter Coordinator

    The primary responsibilities of the University Housing Communications and Media Staff (CMS) include working on the newsletter, as well as the promotion and publicity of events.. The Newsletter Coordinator will create the design and layout of each newsletter, edit the articles submitted for the newsletter, and distribute the two monthly newsletters, Keeping In Touch (apartment newsletter) and The AL Star Chronicles (newsletter for Apartment Staff).

    Manager’s Assistant

    The manager’s assistant is an hourly student staff member who assists the Resident Manager and Assistant Resident Manager of one of our apartment community areas with administrative and community development tasks.

    Office Assistant

    The office assistant is a student staff member that acts as a resource for residents and guests. Emphasis is placed on providing customer first service and following policies and procedures as indicted by University Housing.

  • Residence Hall Staff

    Residence Director (RD) & Assistant Residence Director (ARD)

    Each residence hall is under the supervision of a Residence Director (RD) and an Assistant Residence Director (ARD). These are individuals who are trained to assist and advise students as well as administer the operation of the residence hall and are either working on, or have a Master’s Degree in Student Affairs or similar field. Their responsibilities are many, including the enforcement of University rules and regulations. The RD and ARD work with the Resident Assistants (RA) to help you develop and maintain an environment that promotes academic, personal, cultural, and social growth in the residence hall. This staff works closely with other staff, such as the Community Desk Manager, the Environmental Services staff, maintenance personnel, and Dining Services workers. All help to make your residence hall a great place to live and learn.

    Resident Assistant (RA)

    The residence hall staff member you will have the most contact with is your Resident Assistant (RA). Each floor section has an RA who is a student employed by the University to work with the students living on a floor community. Resident Assistants are knowledgeable about campus resources and their services to students and will assist you with your questions and concerns. Your RA will work with all members of your floor to build a community. Utilizing diverse, social and educational programs and floor meetings, your RA will challenge members within your community to grow both personally and academically. The RAs and residents are responsible for helping to create an atmosphere conducive to study and enjoyment. The RAs are there to help you learn how to live respectfully and responsibly with other individuals. When your behavior does not adhere to University rules and regulations, they are responsible for confronting you. They have the job of being a friend, mentor, and a role model who is willing to take time to be of service to you. Your residence hall staff recognize that they cannot make the residence hall a good place to live without your help. When they need your cooperation, they will ask you for it and you will be expected to respond to their requests. Get to know your RA and the other staff who work in your residence hall. They are interested in you and want your residence hall experience to be positive. They are supportive of your personal growth and success in the University community. You are joining a community of learners and the University Housing staff are here to assist you in this transition.

    Inclusive Community Assistant (ICA)

    The Inclusive Community Assistant (ICA) is a live-in student staff member in Residence Halls. The ICA facilitates the creation of a positive, inclusive residence hall environment which supports students’ transition and personal success.  In order for this environment to develop, ICAs make significant connections with residents, help residents know each other, and connect residents to the resources and opportunities of the larger CSU campus.

    Community Desk Manager (CDM)

    The Community Desk Manager (CDM) is a student manager position within University Housing. The CDM assists in supporting the University Housing – Mission – “We strive to create vibrant and inclusive communities throughout students’ on campus housing experience which enhance learning, personal and social growth, and global engagement.” CDMs oversee the operation of the front desk in the residence halls and ensure high quality customer services to our students, families & guests; supervise the front desk staff; and are a part of the team creating an inclusive community within our residence halls.

    Desk Staff Member

    The desk staff members assist in supporting the University Housing – Mission – “We strive to create vibrant and inclusive communities throughout students’ on campus housing experience which enhance learning, personal and social growth, and global engagement.” Desk staff members also assist in supporting Colorado State University’s Principles of Community. Desk staff provide high-quality customer services to our students, families, and guests; ensure safety and security; and, assist in creating inclusive community within the residence halls.


We strive to create vibrant and inclusive communities throughout students’ on campus housing experience which enhance learning, personal and social growth, and global engagement.

Commitment to Diversity

The students and staff of the residence halls at CSU are a multicultural community of individuals. We are of diverse racial, ethnic, class backgrounds, and national origins. Our views encompass a broad spectrum of religious and political beliefs, and our sexual orientations may differ. We are unique in that we strive to work and live together, and in the process, we can learn from one another in an atmosphere of positive contact and mutual respect. We are committed to behaving, and expecting others to behave, in ways that demonstrate our beliefs about the respectful treatment of each member of our community. We believe that we are individually and collectively responsible for our behavior and are fully accountable for our actions. We must take initiative and responsibility for our own learning and awareness of the differences that exist in our community and avoid all actions that diminish others. Bigotry has no place within our community, nor does the denigration of other human beings on the basis of age, physical handicap, national origin, sexual orientation, race, gender, or religious affiliation. We do not tolerate verbal or written abuse, threats, intimidation, violence, or other forms of harassment against any member of our community. Likewise, we do not accept ignorance, anger, alcohol, or substance abuse as an excuse, reason, or rationale for such behavior. All of us who work and live in the residence hall community must be committed to these principles, which are an integral part of our purpose, values, and daily activities. We expect students to respect the rights of others and to be effective citizens of the hall and CSU community.

No Place 4 H8

No Place 4 H8 is a campaign that started in Housing & Dining Services and has been adopted campus wide as a collective message. It embodies the values of CSU’s Principles of Community as a call to action for members of our community to do their part to create an inclusive community for all. As a CSU community, we value different perspectives, experiences and expression of thought. We do not tolerate hate in our spaces and any type of bias-motivated behavior is not acceptable in our residence hall community. Together, we can create a community where everyone is respected valued despite our differences. #NoPlace4H8

Non-Discrimination Policy

Colorado State University does not discriminate on the basis of race, age, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, or gender identity or expression. Assignment of rooms in University housing is made in accordance with this policy. To view the University’s complete Non-Discrimination Policy visit the Office of Equal Opportunity’s website.

Principles of Community

The Principles of Community support the Colorado State University mission and vision of access, research, teaching, service and engagement. A collaborative and vibrant community is a foundation for learning, critical inquiry, and discovery. Therefore, each member of the CSU community has a responsibility to uphold these principles when engaging with one another and acting on behalf of the University.


We create and nurture inclusive environments and welcome, value and affirm all members of our community, including their various identities, skills, ideas, talents, and contributions.


We are accountable for our actions and will act ethically and honestly in all our interactions.


We honor the inherent dignity of all people within an environment where we are committed to freedom of expression, critical discourse, and the advancement of knowledge.


We are responsible, individually and collectively, to give of our time, talents, and resources to promote the well-being of each other and the development of our local, regional, and global communities.

Social Justice:

We have the right to be treated and the responsibility to treat others with fairness and equity, the duty to challenge prejudice, and to uphold the laws, policies and procedures that promote justice in all respects.

Respect for the Rights of Others

Students living in the residence halls are expected to abide by standards of conduct, which are consistent with the educational objectives and priorities of CSU. Respect and consideration for the rights of others and their needs for study time and rest must receive priority over other needs. The residence hall staff helps to create an atmosphere conducive to study, enjoyment, and learning how to live responsibly with other individuals. Each student is expected to respond appropriately to requests from fellow students and staff concerning behavior that does not honor this priority. Should students choose to place themselves in a situation in which others are in violation of University or residence hall policies or procedures, they may also be held responsible for that violation to the same extent as those persons committing a violation (i.e., aiding, abetting, or inciting others).