Resident Manager (RM)
Each apartment area is under the leadership and supervision of a Resident Manager (RM). The RM is a full time professional with depth of experience in apartment housing and they typically hold advanced degrees in education. The RM’s are trained to assist, advise, and collaborate with apartment residents and families. These individuals also administer the operation and management of their apartment community in partnership with the area Office Manager, Housing & Dining Services Facilities Staff, and Environmental Services. This team works to provide management of building activities, facility maintenance, and emergency response. RM’s also lead the development of programmatic opportunities to encourage an apartment community focused on academics, cross cultural learning, social growth, and community development.
Assistant Resident Manager (ARM)
Assistant Resident Managers (ARM’s) are graduate assistants that assist RM’s in the operation and development of their apartment community. The ARM’s graduate student in the Student Affairs in Higher Education Master of Science program here at CSU. The ARM works closely with the RM to provide the best living and learning environment in higher education for apartment community residents.
Office Manager (OM)
Office Managers (OM) lead the apartment area front desk operations. They assist to foster and monitor an environment of community for the apartment staff and residents. OM’s are the staff members available at each front desk to distribute information, check-in residents, answer questions, check out equipment, and provide customer first service. OM’s along with the full apartment staff team in areas work to provide a living-learning community founded on the strength of our differences, interests, and common goals.
The primary responsibility of the CC is to develop a healthy and inclusive community in their designated area. CCs create an environment that enhances students’ learning and development and serve as liaisons between the residents in their areas and the Managers of their apartment areas.
Spouse and Partner Coordinator – Family Housing
The primary responsibility of the SPC is to support the spouses and partners of Aggie Village Family and University Village residents through programming to meet this group’s specific needs. The SPC will work with resident staff and outside organizations to provide excellent services to the spouses and partners living in Aggie Village Family and University Village.
Youth Program Coordinator
The primary responsibility of the YPC is to develop a healthy and inclusive community through ongoing programs for area children, create an environment that enhances children’s development, learning, and civil behavior, and act as a liaison between residents and the Managers of their apartment areas.
Central Resource Staff
The CRS are student staff members who are responsible for serving as a resource for programs within their assigned apartment area. Programmatic support can include assisting with educational, cultural, social and/or intergenerational programs and resources. The CRS position is designed to complement the efforts of the apartment area staff.
Community Pride Coordinator
The primary responsibility of the CPC is to develop a sense of pride and healthy environment in our community. CPC is highly committed to the enhancement and the aesthetics of our community, environment and programs. CPC is responsible for programs mainly related to the Garden Club and the Flower Beds and patio enhancement.
The primary responsibilities of the University Housing Communications and Media Staff (CMS) include working on the newsletter, as well as the promotion and publicity of events. The Graphic Designer will focus primarily on creating flyers, posters, website, brochures, invitations, and other publicity materials as requested.
The groundskeeper position is an hourly student staff member who is part of their assigned apartment area staff focused on the maintenance of apartment community grounds and the physical environment.
The primary responsibilities of the University Housing Communications and Media Staff (CMS) include working on the newsletter, as well as the promotion and publicity of events.. The Newsletter Coordinator will create the design and layout of each newsletter, edit the articles submitted for the newsletter, and distribute the two monthly newsletters, Keeping In Touch (apartment newsletter) and The AL Star Chronicles (newsletter for Apartment Staff).
The manager’s assistant is an hourly student staff member who assists the Resident Manager and Assistant Resident Manager of one of our apartment community areas with administrative and community development tasks.
The office assistant is a student staff member that acts as a resource for residents and guests. Emphasis is placed on providing customer first service and following policies and procedures as indicted by University Housing.