RamCard Policies

Policies

  • The RamCard is the property of CSU, is issued to the cardholder only, and is non-transferable.
  • The RamCard cannot be copied or reproduced. This includes any part of the information on or within the card such as name, identification number, bar code, picture, logos, microchip, or magnetic stripes. Colorado State University graphic requirements, guidelines, and user responsibility shall apply.
  • RamCard must be presented upon request at the time of use to obtain services or to show official University status.
  • RamCard is to be used only by the person to whom it is issued. Only the Cardholder can present the card for privileges. RamCards will be confiscated if presented by someone other than the cardholder.
  • Misuse of the RamCard (including but not limited to mutilation, alteration, or misrepresentation) is a violation of University policy. RamCard may be revoked at the RamCard Office and the University’s sole discretion.
  • Do not punch a hole in your RamCard.
  • All issued replacement RamCards require a new photo.
  • There is a replacement fee for lost, stolen, or damaged RamCards. This applies to all circumstances i.e., lost, stolen, damaged cards, etc. A police report does not waive the replacement fee.
  • Money added to RamCards is non-refundable, even if the card is lost, stolen, or damaged.
  • You have 7 business days to come into the RamCard Office to correct any problems concerning the value added to your card.
  • Acceptable forms of secure and verifiable documents accepted for RamCard requests include a current, valid, physical (not digital) copy of a Passport from any country, or
    • One of the following U.S. government-issued documents, a
      • State photo driver license or driver permit,
      • State-issued photo identification card,
      • Military ID,
      • Employment Authorization Card,
      • Permanent Resident Card, or
      • Tribal Identification Card with intact photo.
    • Requests to accept a different secure and verifiable document not listed here may be sent in writing to ramcard@colostate.edu and will be scheduled for review according to university policy 5-1018-002.

Secure and Verifiable Documents

  • When CSU supplies a service for which the recipient is required to provide proof of identification, including the issuance of CSUID cards, CSU shall not accept, rely upon, or utilize an identification document unless it is a secure and verifiable document.
  • Following Colorado law, a “secure and verifiable document” means a document issued by a state or federal jurisdiction or recognized by the United States government and that is verifiable by federal or state law enforcement, intelligence, or homeland security agencies.

Colorado State University Electronic Photos Policy

Access to and use of official RamCard ID photos must follow the Information Collection and Personal Records Privacy policy of the University.

FERPA

The Student’s Educational Records section of the Colorado State University’s General Catalogue states that students have certain rights concerning their educational records under the Family Educational Rights and Privacy Act, as amended, 20 U.S.C. 1232g et. seq. (FERPA). These rights include: 3. The right to consent to disclosure of personally identifiable information contained in the student’s educational records, except to the extent that FERPA authorizes disclosure without consent. The electronic student identification picture has been determined to be personally identifiable information within the educational record of the student.

Information Collection and Personal Records Privacy

  • Access to and use of official RamCard ID photos are allowed for legitimate educational and business purposes only. Access or use for personal reasons, and any unauthorized access or use, or redistribution, is not allowed.
  • Direct access to the University’s electronic systems that store digital ID photos must be pre-approved in writing by the Vice President for Information Technology, who shall constitute a small, ad hoc committee to review such requests. Requests must be made to the Advisory Committee for Administrative Applications (ACAdA) using the application for such access provided by the Information Systems Department. Considerations for approval shall include the business need for access, especially inherent benefits, a commitment to following these policy provisions, including the quality of the protections to be implemented to ensure IT security and privacy, and proper data disposal, and the effort involved in granting access and in implementing such protections.
  • Before access or use, departments must provide relevant employees a copy of this policy and ensure they understand these provisions to ensure the protection of the privacy of students and employees.
  • Access and use shall be controlled via an approved login and password as specified in the CSU IT Security Policy.
  • Files containing digital ID photos shall not be copied or shared in any manner except as specifically authorized in advance.
  • Viewing digital photographs shall be done in a manner that is discreet, and reasonably viewable only by authorized personnel.

Services Are Available By Appointment, Monday-Friday

Schedule your Virtual or In Office Appointment at https://outlook.office365.com/owa/calendar/RamCardOffice@colostate.edu/bookings/

Other Service Contacts