Policies & Procedures – Residential Dining Services

Please visit covid.colostate.edu for the most up-to-date information regarding COVID-19 related policies and procedures.

Residential Dining Services Policies & Procedures

Residential Dining Services Meal Plan Terms and Conditions

All meal plan privileges are non-transferable in part or in whole. All meal plans and their usage are subject to change.

Meal plan participants are required to verify their identity at the point of purchase by presenting a valid RamCard, CSU-issued conference card, or digital equivalent to verify account and meal plan status. RDS reserves the right to deny access if identity credentials are not presented and/or are determined to be invalid. A service charge may be assessed when meal plan holders are unable to provide proper credentials and continue to access the dining location utilizing their meal plan.

Meal plan holders who allow another person to use their RamCard, or other valid credentials, may have their card confiscated at entry and may be required to obtain a replacement card at their own expense.

Disciplinary action may be recommended for students if terms and conditions are violated.

ON CAMPUS RESIDENCE HALL STUDENT MEAL PLANS

Meal plans are required as part of the room and board contract for all students living in on-campus residence halls.

Residence hall meal plan holders will select one of these meal plans: Ultimate, Any 19, or Any 15. Students who do not select a meal plan will automatically be placed on the Any 15 plan.

Residence hall meal plan holders who are determined to be a 2nd year student or greater, as determined by the University, will also be able to choose the Any 10.

Hall students who are approved through the Meal Plan Exemption process may select the U Plan (5 meals per week) as determined by University Housing and RDS.

As part of the residence hall student meal plans, every meal plan holder will receive $150 in RamCash and 15 Bonus Meals at the start of fall and spring semesters. RamCash can be used at any location on campus that accepts RamCash. Bonus Meals are valid at Dining Center locations in RDS and not at Marketplace, Express, and Café locations. Bonus Meals may be used for guests. Guests eating in Dining Center locations must be sponsored as a guest of a residence hall meal plan holder to gain access.

All residence hall meal plans allot a specific number of meals to use per week based on which meal plan is chosen. Weekly meal allotments are valid from 12:00 am on Saturday mornings through 11:59 pm Friday nights. All unused meals are forfeited at 11:59 pm on Fridays and do not transfer to the following week. Four separate meals periods are defined each day. Meal plan holders may use up to two meals per meal period.

Meal plan changes that result in a reduction in cost are permitted on or before September 8th, 2021 for fall semester and on or before February 2nd, 2022 for spring semester. Meal plan changes that increase cost are permitted at any time.

Residence hall meal plan holders who are ill and incapable to physically go to a dining center may request others to pick up meals for them and authorize the use of their meal plan. To do so, holders must complete the Sick Meal Request form and follow the submission requirements as described in the form. The completed form must be presented at the entrance.

OFF-CAMPUS STUDENT MEAL PLANS

Students who do not live in on-campus residence halls are eligible to purchase off-campus meal plans. Meal plans are sold in blocks of 5 meals and are available for purchase at myramcard.colostate.edu.

Off-campus student meal plans are valid from July 1, 2021 through June 30, 2022. All unused meals are forfeited after June 30th.

Refunds may be requested by contacting the RDS Administration office or visiting myramcard.colostate.edu. All refunds are subject to a $25.00 administration fee. Refunds must be requested by June 30th, 2022.

FACULTY AND STAFF MEAL PLANS

Current faculty and staff at Colorado State University working at the Fort Collins campus are eligible to purchase meals at the dining centers and online at a discounted rate. Faculty and staff are required to present university employee credentials when purchasing meals at the door. Eligibility is verified when purchasing meals online. Meal plans for faculty and staff are available for purchase at myramcard.colostate.edu.

Faculty and staff meal plans are valid from July 1st, 2021 through June 30th, 2022. All unused meals are forfeited on June 30th, 2022.

Refunds of faculty and staff meals may be requested by contacting the RDS Administration office or visiting myramcard.colostate.edu. All refunds are subject to a $25.00 administration fee. Refunds must be requested by June 30th, 2022.

OTHER PLANS

Meals coordinated with Rams Against Hunger through the SliCE Office and are not eligible for refunds to the participating students.

Student Organizations and Athletic meals are not refundable to the participating students.

Advertising

Posting/Advertising

Advertisements of any kind are not permitted in any dining center, dining center entrance, or retail location. Any advertisements found in these areas will be taken down and recycled.  If you wish to post in common areas or residence halls, please refer to the Residence Hall Advertising Policy: housing.colostate.edu/halls/policies/

Advertising Reservations

Dining Services Table Card Program

  • CSU – affiliated groups must make a table card reservation through the Residential Dining Services main office at: 970-491-4754 or email nicole.guild@colostate.edu
  • Reservations are made on a first-come first-serve weekly basis. Up to four separate table cards per week are designated for CSU-affiliates. There is no cost for reservations or distribution.
  • Reservations made for multiple weeks are permitted, however table cards must be printed for each week regardless of content. All table cards are removed and recycled each Sunday.
    • Reservations for Fall Semester open August 1st
    • Reservations for Spring Semester open December 1st
  • Table card content must be appropriate and align with the University and Department’s vision, values, and Principles of Community. Table card content must be submitted and approved electronically before final approval is given to print.
  • Reservations are available only during the academic year, and run Sunday-Saturday.
  • Table cards must be printed on a quarter sheet (4.25” x 5.5”) recyclable CARD STOCK paper; (standard weight copy paper is not rigid enough). Duplex printing is permitted. Be sure to include the sponsoring organizations name and contact somewhere on the card. Neon Paper is not to be used, as it is not recyclable.
  • Table cards must be printed, sorted per dining center, and delivered to the Palmer Center room 108 by the Thursday before your reservation. Residential Dining Services will deliver and distribute all table cards.
  • Distributing table cards in the dining centers is not allowed, and any distributed and found without a reservation will be immediately removed and recycled.

    Table Card Quantities to deliver to the Palmer Center the Thursday prior to Reservation:
    Allison Dining Center: Qty. 50
    Braiden Dining Center: Qty. 125
    Durrell Dining Center: Qty. 90
    Ram’s Horn Dining Center: Qty. 150
    The Foundry Dining Center: Qty. 150

Posting/Advertising

Advertisements of any kind are not permitted in any dining center, dining center entrance, or retail location. Any advertisements found in these areas will be taken down and recycled.  If you wish to post in common areas or residence halls, please refer to the Residence Hall Advertising Policy: https://housing.colostate.edu/halls/policies/

Attire

Face coverings as well as shoes and shirt are required inside all dining facilities.

Outside Food

Outside food or drink is not permitted in any dining center or express location.

Service Animals in the Dining Centers

Official Service Animals only are permitted in the dining centers. Pets and emotional support animals are prohibited. For the full guidelines on service and emotional support animals, please see the SDC website.

Skateboards and Longboards

Your skateboards, longboards, and other modes of transportation are not permitted in the dining centers. Longboard racks are available outside of each dining center. Padlocks are available for purchase, ask a meal checker for more information.

Smoking

No smoking, vaping, or tobacco use is allowed on CSU property per campus policy. For more information including reporting, violations, and cessation resources visit tobaccofree.colostate.edu.

  • The policy prohibits smoking, vaping and all other uses of tobacco on university property. This includes cigarettes, cigars, vaping (even on non-nicotine), hookahs and chewing tobacco.
  • The order applies to all university grounds; this includes all residence halls, university apartments, and dining centers.
  • The order bars tobacco use and vaping inside buildings and outside on all grounds, even in open areas away from buildings or foot traffic.
  • Violations of the order may result in disciplinary action.

Instances of smoking-related damage to University property will be charged a $50 minimum fee per incident, plus the costs of cleaning, repairing, or replacing any affected materials, including but not limited to paint, carpet, and linoleum.