As an academic community, Colorado State University University Housing is committed to providing an environment in which learning and scholarship can flourish. The members of our community have come together in voluntary association not just to fulfill individual expectations, but also to contribute to the realization of the University’s objectives. To function effectively and provide a climate where members can achieve satisfaction in fulfilling these special goals, regulations defining community and resident responsibilities must be articulated. The following procedures and policies are provided in support of University Housing goals. Please refer to your lease agreement for additional policies and regulations.
Abandonment of Personal Property
If a resident leaves any personal property in the apartment following a vacate and check-out by the resident, such property shall be deemed to have been abandoned in favor of the University. If the resident has not completely vacated the apartment by the date designated on the “Intent to Vacate Notice,” and has not extended the vacate date, the personal property remaining will be deemed as abandoned in favor of the University. In either case, the resident shall be charged a minimum of $25 and the current hourly rate for removal of such property. Abandoned materials will be subject to existing CSU disposal procedures. Materials of a personal, biological, or environmental hazardous nature will be disposed of immediately. Unlicensed or inoperable automobiles left in the parking lots, at any time, will be towed away at the owner’s expense. All bikes or bike parts left unattended, unlocked, or non-operational in public areas or public racks may be considered abandoned.
Advertising authorization must be obtained and approved by the university apartment area office. No advertising can be posted in any community without approval by the area office. Residents, student organizations, and businesses may advertise events and/or activities on designated bulletin boards or locations. Advertising must adhere to the following guidelines:
- Advertisements must avoid use of obscene language.
- Advertisements must be sensitive to social concerns such as sexism, racism, homophobia, and must not contain offensive language or illustrations.
- Advertisements posted may not include promotion of alcoholic beverages.
- Corporate sponsorship and/or logos are permitted on posters ONLY when clearly designated as financial sponsor.
Advertisements that do not follow the above guidelines or are posted in non-designated areas will be taken down and discarded.
Apartment Taken “As Is”
We discourage taking an apartment “As Is.” It is our preference that the apartment be cleaned and repaired before check in. If you take an apartment “As Is,” you are required to sign a document accepting the apartment without any cleaning or maintenance work being completed. If the apartment requires maintenance repairs, they will be completed at the discretion of the maintenance staff in the complex. Some repairs cannot be completed while the apartment is occupied. You will be required to bring the apartment to University standards when vacating.
Change of the Principal Resident
To maintain eligibility to live in University apartments the principal resident can be changed between spouses or partners. The principal resident change form is available in the main office in the Palmer Center.
The check-in process is completed at the apartment area office. An apartment may be accepted before the assignment date only if cleaning and maintenance work is complete. Rent begins on the assignment date or on the date of check-in, if earlier than the assignment date.
Vacuum cleaners and other equipment are available for check-out from the complex office. A photo identification card must be left at the office during the check-out period. Time limits for check-out are strictly enforced. Lory residents may use vacuums that are kept in the laundry rooms in the basement of their building.
State law and University policy prohibit gambling in University housing.
All guests must be registered at the area office. Guests are permitted in all apartments that are not shared for a two-week period. Visits longer than two weeks must be approved by the University Housing Manager. Visitor/Partner Registration Request forms may be obtained in the area office or the main office in the Palmer Center. The approved Visitor/Partner Registration Request form is valid up to the expiration date. The visitor(s) need to leave by the pre-approved date. If the visitor(s) require longer stay, a new form must be submitted and approved for the new extended period. Guests in shared apartments are subject to prior roommate approval and are strictly limited to two weeks. Roommate approval must be confirmed by completing a Visitor/Partner Registration Request form that can be obtained in the complex office. If you wish to give your guest access to your apartment in the case of a lockout, you must notify the complex in writing at the beginning of the guest’s stay.
Guests must comply with University guidelines and University Housing policies. Failure to comply with all of the above may result in immediate termination of the request for the Visitor/ Partner Registration form. Residents are fully responsible for their guests and their behavior.
Residents are responsible for the keys or keyless entry devices called a prox key issued to them by the University. Students are not permitted to give their keys to any individual except for a University representative acting in the scope of their responsibility.
Spare keys for lockouts are available from area offices. The spare key must be returned to the office or staff member immediately after obtaining entry to your apartment. In the event of a lockout, when the complex office is closed, staff on duty will unlock the apartment. Check the duty calendar in the complex office window. Between 10:00 p.m. and 7:30 a.m., Colorado State University Police Department will respond to all lockout problems. Please be advised that the CSUPD response time to lockout requests varies depending on the current case load of the officers. Be prepared to produce proper identification to the officer or staff member. University keys may not be duplicated by the resident.
If laundry, mail, or apartment keys are lost, you will be charged the current rates for replacement.
Lock changes will be made when front door, bedroom, or mailbox keys are lost and the current replacement rate will be charged. Lock changes are made regardless of where the keys are lost.
Policy regarding returning of keys upon vacating the apartment is provided in the vacating procedure brochure.
Any damages and necessary repairs must be reported to the area office. A work order will be placed requesting a maintenance person to enter your apartment to make the repair. The University will make all such repairs it deems necessary. Residents will be charged for all damages in excess of normal wear and tear. It is important to report damages as soon as they occur. Delay in reporting could cause the damage to be more extensive.
The maintenance staff, on occasion, will need to enter an apartment in order to maintain an efficient response to a work order. It is NOT necessary for you to be present. Please tell your spouse or roommate when you have requested maintenance to be done in your apartment. Also, in case of emergency, maintenance may deem it necessary to enter your apartment. Priorities for repairs are determined by the maintenance staff. Emergency repairs which would cause safety concerns for the residents or severe damage to the apartments will be given priority over other repairs. Maintenance personnel are unable to schedule repair appointments.
Rental payments are due in advance. Monthly rental payments are due on the first of each month. Payments received after the 10th day of the month are considered late and late fee assessments will be made by the Office of Accounts Receivable.
Statements are mailed from the Office of Accounts Receivable. Detach the lower portion of the statement and include it with your payment. Payments may be made in person at the Cashier’s Office located in the Lory Student Center on the first floor or placed in the campus mail slot provided in your area office.
If your payment is placed in the apartment area mail slot, allow a minimum of three days for your payment to reach the Cashier’s Office. To ensure timely delivery, the mail slots in the offices are closed on the afternoon of the eighth of each month. If the eighth of the month falls on a weekend, the slot will be closed after the mail is picked up on Friday. Special closures because of holidays will be announced.
Any questions regarding late payments should be addressed at the Accounts Receivable Office, 6015 Campus Delivery, 555 S. Howes St., 1st floor. Questions regarding your rent charges may be directed to the University Housing Apartments Assignments & Billing Coordinator, 208 Palmer Center, (970) 491-4743.
Special housing accommodations are available for students with disabilities. The Resources for Disabled Students Office should be contacted at (970) 491-6385 to determine need and availability of resources.
Staff on Duty
Each evening and on weekends, a staff member will be on duty to assist you in emergencies, lockouts, etc. The name of the person on duty, their apartment number, and cell phone number are posted on the weekly calendar, in the window of the complex office, or on staff members’ doors.
Transfers to another apartment will be considered only after all new applicants have been placed. Priority will be given for the following reasons: health concerns, roommate conflicts, people with children living in upper level apartments who wish to move to a ground floor apartment, and people who have three or more children wishing to move to a three-bedroom apartment. An application for transfer may be completed at apartment complex offices or Palmer Center, Room 208.
All residents are required to complete an “Intent to Vacate” form online at http://myhousing.colostate.edu/. You are responsible for 60 days rent beginning the day you complete the “Intent to Vacate” form.
Once a vacate date is given, you may not change the date to an earlier date. Extensions for vacates may not always be possible, so it is important that you know the exact date you plan to leave before giving your notice. If you do need to extend, you should contact the University Housing Apartments Assignments & Billing Coordinator at Palmer Center before your vacate date. If you remain in your apartment past your vacate date without an approved extension by the Assignment Coordinator, you will be charged $20 per day plus your daily rent until you vacate. You may also be held liable for any charges or costs incurred by the incoming resident.
At the close of each semester, graduating residents and those residents not continuing at the University must vacate on or before the dates announced by Housing & Dining Services. Watch your newsletter for these dates. You are always responsible for a 60-day notice. Details regarding cleaning and other vacate procedures can be found on our website at http://www.housing.colostate.edu/application-assignments.