Frequently Asked Questions

RamCard

How do I request my RamCard?

  • Option 1: Start your RamCard request online at rampix.colostate.edu
  • Option 2: Visit the RamCard Office to request/pick up your RamCard
  • Option 3: Email the RamCard Office to request a distance id request form (additional shipping and handling charges apply)

How do I contact the RamCard Office

Visit ramcard.colostate.edu for information about office services or to schedule an appointment.

Office Service Contacts

Where is the RamCard Office located?

The RamCard Office is in the Lory Student Center Room 271, across the hall from the Bookstore’s second-floor entrance.

I lost my RamCard! What do I do?

Login to myramcard.colostate.edu to suspend your RamCash and Meal Plan accounts.

If you need a replacement RamCard

  • Option 1: Start your RamCard request online at rampix.colostate.edu
  • Option 2: Visit the RamCard Office to request/pick up your RamCard
  • Option 3: Email the RamCard Office to request a distance id request form (additional shipping and handling charges apply)

RamCash

Does RamCash carry over to the next semester?

Yes.  Your balance, including any remaining Meal Plan RamCash allowance will carry over to the next semester.

Can I withdraw the balance from my RamCash account?

RamCash is a declining balance account, not a debit account. Therefore you cannot withdraw money once you have purchased RamCash. However, you may close your RamCash account upon request. There is a $25 processing fee that will be deducted from your balance upon account closure. You will need to complete and submit a RamCash Account Closure form in the RamCard Office. You have the option of receiving your remaining funds via a credit to your University Account (3-5 business days to process) or with a mailed check (up to 10 weeks to process).

How can a parent or family member deposit RamCash to their student’s account?

The student must first accept the Terms and Conditions.  You will need to know your student’s CSU ID number and can deposit at www.ramcash.colostate.edu. Check with your student to confirm the deposit, balance, and other account history detail.