COVID-19 Campus Housing Status Updates

As part of our ongoing response to COVID-19, university operations, including housing and dining, will follow public health guidance from Colorado and Larimer County and evolve as those recommendations change. We recognize that this fall will be different than previous years and will continue to update our website as these important details are finalized.

University Mask/Face Covering Policy

  • A mask/face covering is required when in a common area such as a workspace, building on university grounds, in classrooms, food courts and dining halls except while eating, study areas, in residence hall common areas such as hallways, stairwells, elevators, bathrooms, and when outside on university grounds when you cannot maintain 6 ft of physical distancing.
  • Employees who are working in private offices or work spaces do not need to wear a mask while they are alone in that area.
  • Students in university housing do not need to wear a mask while alone in their room or apartment.
  • Employee face covering exemption information
  • Student face covering exemption information

For more information visit covid.colostate.edu/kb/slow-the-spread-how-to-guide/

COVID-19 Screening

  • Please get screened at CSU if you are asked by CSU.

Off-campus testing:

  • If you get tested at a county or other testing site, please notify them that you’re a student or employee.
  • The county and state report results to CSU, but it can be delayed.

How to report if you tested somewhere other than at CSU and are positive:

  • Report immediately via CSU’s Daily Symptom Checker Online.
  • Call CSU’s Public Health hotline at (970) 491-4600. Leave a message with your contact information and student or employee ID number.
Billing Update
Earlier this summer, we asked incoming hall residents to select, whether or not they would need on-campus extended housing November 21-December 8, when the University shifts to an online format. We originally shared that those who selected on-campus housing for that period of time would see charges for extended housing on their bill now; however, upon further consideration we have decided to wait to add these charges to bills. This will give students a chance to change their housing plans through an extended housing registration process that will open in October.

Fall 2020 Frequently Asked Questions

  • Physical/Social Distancing

    Are there any new policies related to friends visiting, or for overnight guests?
    Yes, non-resident guests are prohibited until the pandemic is over, including residents of other buildings and family members, except in the lobby areas. All lobby guests are required to wear masks and physically distance (6 feet apart). Only guests from within the floor are permitted on resident floors and in rooms.

    What if a staff member needs to enter my room to repair something?
    To better protect both staff and students, it is advised that students leave the room while work is completed. All staff members will wear masks and are required to maintain a physical distance of 6 feet from students if they cannot leave the room. Residents are also required to wear masks when staff are present in their room.

     

  • Cleaning & Sanitization

    Housing & Dining Services Facilities has boosted both the frequency and the level of cleaning in all of our buildings. We are using a bleach solution on high-touch areas (elevator buttons, door knobs, front desks, etc.). Disinfecting wipes and hand sanitizer are available at all front desks and in all dining centers. Our Environmental Services crews are also ensuring that all soap dispensers are regularly filled. We understand concerns about staff entering rooms and apartments at this time for maintenance and repairs and we will limit entries as much as possible. It is necessary for us to enter for emergencies and/or urgent maintenance and repairs and we will notify you about those in advance.

    Is hand sanitizer available at the residence halls?
    Yes, in addition to the front desk areas, hand sanitizer stations are being added to the resident floors. Handwashing is best and we encourage all students to regularly wash hands (i.e. after passing through public spaces, before and after eating, after using the restroom, etc.).

    How often will community bathrooms be cleaned?
    Community bathrooms will be cleaned twice per day and Housing & Dining Facilities will also provide cleaning supplies if students would like to additionally clean surfaces before and after use.

    How often will suite bathrooms be cleaned?
    Suite bathrooms will be cleaned once per month to reduce staff entry into student rooms. Cleaning kits will be provided for each suite room for self-cleaning of sinks/vanities and bathrooms between staff cleanings.

    What additional measures are being taken to sanitize the surfaces in common areas like lobbies?
    In addition to frequent cleaning, we are purchasing electrostatic disinfectant sprayers for staff use, which contain positively charged particles that are able to aggressively adhere to surfaces and objects.

  • Community Building

    With limited person-to-person contact, what are some things that we can look forward to, helping to develop a sense of community in the residence halls?

    • Resident Assistants, Inclusive Community Assistants, and Eco Leaders will be engaging students in each community. Engagement will look a little different this year, but community-building is still the focus.
    • Each hall community will receive a customized “Zoom” background that will allow for students to identify who may be in their halls and will help create community for academic support.
    • Halls will have floor meetings and community meetings; however, they will be held virtually.
    • Community staff will also promote and connect students with opportunities to engage in virtual campus activities.

  • Dining

    Dining center hours operation
    housing.colostate.edu/dining/hours/

    Explore dining options
    housing.colostate.edu/dining/explore/

    I have specific dietary needs – will someone be available to help guide me with food options?
    Yes, our dietician is available to help guide you and we take your needs seriously. Students with dietary needs will receive a welcome packet to highlight options.

    • Contact Brittney Sly, Registered Dietitian Nutritionist, at
      (970) 491-4714 or Sly@colostate.edu.

  • Residence Hall Assignments

    Can I view the Hall Contract?
    Yes, a copy of the Hall Contract can be found at housing.colostate.edu/halls/policies/#hallcontract

    Will roommates be assigned and at what capacity will the residence halls be filled?
    Other than students living in designed singles, residents can expect to be placed with a roommate. Public health experts have provided guidance that living with roommates is acceptable and we are asking residents to wear masks in public spaces, sanitize/clean high-touch surfaces regularly, and practice proper hand washing. Some spaces will be left vacant to help reduce overall occupancy, particularly in community-style halls with shared restrooms. Space is also set aside in the event that quarantine rooms are needed.

    Can I change roommates, rooms or halls during the semester? What are my options if am I asked to move?

    • Assignment changes will be limited only to those deemed critical by Housing & Dining Services staff including but not limited to conduct/discipline, maintenance, and/or irreconcilable roommate differences after conflict resolution efforts have been attempted.
    • Residents must comply with temporary or permanent reassignment at the direction of Housing & Dining Services, including compliance with any directions for isolation or quarantine.

    Will the residence halls remain open after Fall Break when courses all shift to an online format?

    Yes, we are committed to maintaining housing and meal options for all students who need to remain on campus during and after Fall Break, Nov. 21-Dec. 18. We predict many residents will choose to complete the remainder of the semester elsewhere, and therefore plan on housing remaining students in a smaller subset of residential buildings. All incoming residents were sent an email in early July asking them to please select the option that best applies to their planned living arrangements for November 21-December 18. As many residents as possible who initially indicated a need to remain in the halls for the final weeks of the semester received a new building and/or room assignment. The opportunity to officially register for Fall Break and extended housing will be offered in mid- to late-October, and we will work with residents to make the transition as smooth as possible. The assignments process this fall has been unprecedented and we appreciate your patience as we continue to work through numerous adjustments and changes.

    2020-2021 room and board rates are posted at housing.colostate.edu/halls/rates/.

    Will my room be held if I choose not to live on campus for Fall Break and the final three weeks of the fall semester?

    Yes, your room assignment and housing contract are for the full academic year. If you leave campus for Fall Break and the remainder of the semester, your room will remain assigned to you and your belongings can remain in that space. Please note that building access during these times may be limited to those who remain on campus, so residents who are leaving should take everything they will need with them. If shifting University operations require a change in housing operations, including assignments, we will alert residents as soon as possible.

  • Quarantine Spaces

    What will happen if I am required to quarantine or self-isolate?
    We have a detailed plan to house and support students who are required to quarantine or self-isolate. Students who need this service will be temporarily moved to a private room/apartment for the duration of the quarantine or self-isolation period, and services such as meal delivery will be provided. There are no additional charges associated with quarantine or self-isolation services.

    If you have COVID-19 symptoms or believe you have been exposed, fill out the Student Daily Symptom Checker at covid.colostate.edu/daily-symptom-checker. CSU public health officials will review your form and will call you to guide you through any follow-up actions or steps needed. All students should complete this form each day before leaving their room or apartment. All employees, including student workers, who are reporting to university grounds are also expected and required to complete the form daily.

    Please visit covid.colostate.edu/kb/covid-19-quarantine-in-university-housing-faq for more information regarding the University’s response plan and quarantine process.

  • COVID-19 Testing

    For information about COVID-19 testing visit research.colostate.edu/covid-testing/

Student Staff Information

We recognize the extra strain this fall semester has imposed on student staff. We have taken the following measures to ensure student staff have the tools and information they need to support themselves and their residents during the COVID-19 pandemic.

  • Student staff have received information and talking points on COVID testing and quarantine that they can use to answer resident questions.
  • Student staff can refer residents to the Housing & Dining Services Pandemic Hotline to answer more in-depth and specific questions pertaining to meals, cleaning supplies, and anything residents need while in isolation or quarantine.
  • The name of the person with COVID-19 and their close contacts must remain confidential as is required by medical privacy and student record laws (HIPAA and FERPA). Any time we are aware that a resident will be away from a floor for a period of time (for any reason) we will notify that RA without disclosing any medical information so the RA can check in and provide virtual support, if needed and appropriate. Student staff can expect to receive an email from hall leadership that reads as follows: I have been notified that (insert name) will not be returning to your floor for (insert timeframe or if unknown say a short period). While we cannot share medical information about any students, we can confirm that students in the halls will move to quarantine spaces if they test positive for COVID or if they have been identified as a close contact of someone who has tested positive for COVID. We also know that some students choose to quarantine at home or may decide to spend time at home for any reason if their courses are online or they are feeling homesick. We ask that you and the residents on your floor don’t discuss any potential medical information about this resident but we do encourage you to reach out and continue to check in and provide support while they are away from the community. Teams outreach, texting, and phone calls are encouraged and may be very supportive.
  • Contact tracers will reach out to those who have been identified as a close contact. For more information, the Pandemic Preparedness Team’s website answers questions about who is notified when cases are identified: https://covid.colostate.edu/kb/i-just-heard-someone-who-was-in-a-building-i-work-or-study-in-has-tested-positive-for-covid-19-and-i-was-not-notified-why/. Should student staff have been advised to fill out the daily symptom tracker if they were not contacted and feel they should have been.
  • For the period of Nov. 21-Dec. 18 (Fall Break and the final three weeks of the semester), RAs and ICAs have the option to leave the residence halls or remain in campus housing and continue their duties. Those who choose to depart campus at the beginning of Fall Break are not required to return until the spring semester. Those who choose to remain on campus for Fall Break & Extended Housing and continue their duties will have their room and board covered during that time.

The university apartments are open year-round, regardless of whether CSU classes are in-person or online. We are carefully monitoring public health guidance and the university is required to follow guidelines to protect our students and community. Any changes or updates will be shared with incoming students.

Fall 2020 Frequently Asked Questions

  • Move-In

    When can I move into my apartment?
    Your scheduled arrival date as listed in your assignment offer is the day you can arrive and move in to your apartment.

    Can I show up anytime during my arrival date?
    Yes. We do encourage residents, if possible, to move in during hours when the community office will be open: Aggie Village is open Monday-Sunday, 8 a.m. – 6 p.m.; Aggie Village Family, International House, and University Village is open 10 a.m.-6 p.m., Mon.-Fri.; 10 a.m.-2 p.m., Sa.-Su., but these are subject to change. If the office is closed, a duty number will be posted to contact staff to assist.

    What should we do if our travel plans do not coincide with our arrival date?
    Residents should adhere to their scheduled arrival date as much as possible. If circumstances arise that may cause difficulty, please contact our office at housing@colostate.edu. While we cannot assure the apartment will be ready for a different arrival date, we will accommodate as much as possible.

    Are family members or helpers allowed to assist with Move-In?
    Guests/Move-In helpers are limited to 2 per resident or family and are asked to leave campus by the end of Move-In day. Overnight guests are not permitted in the apartments.

    Are masks required during Move-In?
    All students, guests, and staff are required to wear masks in public spaces on university grounds, including outdoors, at all times.

    Are there quarantine/isolation requirements for incoming students prior to arrival?
    With just three weeks to go before Move In week, we are looking forward to welcoming you to campus! Two weeks prior to arriving on campus, students (and up to two people helping them move in) should monitor for symptoms and self-isolate as much as possible to limit exposure as everyone arrives at CSU. We are working closely with the CSU Pandemic Preparedness Team to develop plans for COVID-19 testing during Move-In and we will share details as soon as we have a finalized plan. See covid.colostate.edu/kbtopic/testing to learn more.

    Is it okay to have items shipped ahead to my apartment?
    No. Limited storage prohibits us from storing packages for future residents. Consider trying to schedule deliveries to arrive shortly after your Move-In date as an alternative.

  • Physical/Social Distancing

    Will Move-In be in-person or virtual? If in person, what will you do to help reduce contact with others?

    • All aspects of the move-in process that can be done online are being moved to our website to reduce person-to-person contact.
    • We are establishing one-way hallways and stairwells during move-in to assist with traffic flow.
    • We are working on finding ways to make the entire move-in process as “touchless” as possible.
    • At customer service points, plexiglass shields are being installed at various desks/front offices/etc.
    • Residents, staff, and guests must wear masks in public areas and while interacting with one another at the front desk, dining center, etc.

    Are there any new policies related to friends visiting, or for overnight guests?
    Yes, non-resident guests are prohibited until the pandemic is over, including residents of other buildings and family members, except in the lobby areas. All lobby guests are required to wear masks and physically distance (6 feet apart). Only guests from within the floor/wing/building/complex are permitted in apartments.

    What if a staff member needs to enter my apartment to repair something?
    To better protect both staff and students, it is advised that students leave the apartment while work is completed. All staff members will wear masks and are required to maintain a physical distance of 6 feet from students if they cannot leave the apartment. Residents are also required to wear masks when staff are present in their apartment.

  • Cleaning & Sanitization

    Is hand sanitizer available at university apartments?
    Yes, hand sanitizer is available at the front desk areas. Handwashing is best and we encourage all students to regularly wash hands (i.e. after passing through public spaces, before and after eating, after using the restroom, etc.).

    What additional measures are being taken to sanitize the surfaces in common areas like lobbies?
    In addition to frequent cleaning, we are purchasing electrostatic disinfectant sprayers for staff use, which contain positively charged particles that are able to aggressively adhere to surfaces and objects.

  • Community Building

    With limited person-to-person contact, what are some things that we can look forward to, helping to develop a sense of community in university apartments?

    • Each apartment community will receive a customized “Zoom” background that will allow for students to identify who may be in their apartment and will help create community for academic support.
    • Community staff will also promote and connect students with opportunities to engage in virtual campus activities.

  • University Apartment Assignments

    Can I view an apartment lease?
    An example of the apartment lease can be found at housing.colostate.edu/apartments/apply/

    Will roommates be assigned and at what capacity will the apartments be filled?
    Other than students living in apartments designed or designated for individual assignments, residents can expect to be placed with a roommate(s). Public health experts have provided guidance that living with roommates is acceptable and we are asking residents to wear masks in public spaces, sanitize/clean high-touch surfaces regularly, and practice proper handwashing. Space is set aside in the event that quarantine apartments are needed.

    Can I change roommates or apartments during the semester? What are my options if am I asked to move?
    Assignment changes will be limited only to those deemed critical by Housing & Dining Services staff including but not limited to conduct/discipline, maintenance, and/or irreconcilable roommate differences after conflict resolution efforts have been attempted.

    Residents must comply with temporary or permanent reassignment at the direction of Housing & Dining Services, including compliance with any directions for isolation or quarantine.

    Will the apartments remain open after Fall Break when courses all shift to an online format?
    Yes. Apartment leases are for the full academic year and do not close during academic breaks or University holidays.  All residents will have full access to their apartment throughout the duration of their lease.

  • Quarantine Spaces

    What will happen if I am required to quarantine or self-isolate?
    We have a detailed plan to house and support students who are required to quarantine or self-isolate. Students who need this service will be temporarily moved to a private room/apartment for the duration of the quarantine or self-isolation period, and services such as meal delivery will be provided. There are no additional charges associated with quarantine or self-isolation services.

    If you have COVID-19 symptoms or believe you have been exposed, fill out the Student Daily Symptom Checker at covid.colostate.edu/daily-symptom-checker. CSU public health officials will review your form and will call you to guide you through any follow-up actions or steps needed. All students should complete this form each day before leaving their room or apartment. All employees, including student workers, who are reporting to university grounds are also expected and required to complete the form daily.

    Please visit covid.colostate.edu/kb/covid-19-quarantine-in-university-housing-faq for more information regarding the University’s response plan and quarantine process.

  • COVID-19 Testing

    For information about COVID-19 testing visit research.colostate.edu/covid-testing/

Housing Webinar Recordings

7/6/2020 – Residential Dining: An Overview of Your Dining Experience at CSU
7/7/2020 – Housing Assignments Overview
7/10/2020 – Move-in Day

Summer 2020

  • The University Apartments will remain open as usual. For more information about our university apartments visit housing.colostate.edu/apartments/explore
  • Conference & Event Services (CES) manages guest housing, summer conferences, and internal space reservations. For more information visit ces.colostate.edu
  • CSU’s Mountain Campus is a beautiful, secluded high alpine site for student learning, conferences, workshops, meetings, and retreats. For more information visit mountaincampus.colostate.edu

Durrell Dining Center is open for to-go dining this summer.

Breakfast: 7:30 a.m. –  9 a.m.
Lunch: 11 a.m. – 1:30 p.m.
Dinner: 5 p.m. – 7 p.m.

  • Dining menu is available at menus.colostate.edu
  • When you enter, you’ll receive a bag and compostable container/flatware.
  • Food/beverages are served by employees who are consistently cleaning /sanitizing the serving and production areas.
  • The ‘to-go’ boxes are compostable – use the compost bins at any waste station outside the halls to compost the packaging materials along with any leftover food.
  • Please practice social distancing when you get to-go meals: Spread out and avoid congregating.
  • Send us suggestions about what to serve/feedback, by texting 55744 with “txtdurrell” followed by your suggestions/comments.

More Information

  • covid.colostate.edu continues to be updated frequently and we will also message you as more details are available to share.