COVID-19 Campus Housing Status Updates

As of March 25, all Spring and Summer 2020 courses are being delivered through remote learning. We have been deeply committed to meeting both the needs of students who wish to move out and students needing to remain in campus housing who may be facing housing and/or food insecurity. Given how quickly things have been developing with COVID-19, we have been encouraging students who can go home to do so and shelter in place.

  • The University Apartments will remain open as usual, however if students need to move out of apartments earlier than expected, they may do so without penalty.
  • Conference & Event Services (CES) manages guest housing, summer conferences, and internal space reservations. For more information visit ces.colostate.edu
  • CSU’s Mountain Campus is a beautiful, secluded high alpine site for student learning, conferences, workshops, meetings, and retreats. For more information visit mountaincampus.colostate.edu

Updated May 19, 9:15 a.m.

Leaving University Housing

Deadline to vacate all rooms on campus for spring semester 2020: May 16. If you were unable to return to collect your belongings by May 16, please review and select one of the options below by Monday, June 15. 

  • Option 1: Return Prior to June 15
    In an effort to give some additional time for you to come back to campus to collect your belongings or make arrangements for a friend/family member or third party to do so, we are offering a move-out extension no later than June 15. Additional move-out dates have been made available on MyHousing, so you can sign up for a new timeslot between now and June 15.
  • Option 2: CSU Staff Move Items to Storage
    Beginning June 16, Housing & Dining Services staff will need to begin entering rooms to pack and store remaining belongings. We understand it may raise concerns for CSU staff to be handling personal property, however, it is necessary to ensure rooms can be cleaned, repaired, and reset for the next group of residents to move in. We recognize that paying a third party to pack and store belongings is a financial barrier for some students so items moved to storage by CSU staff will be held at no cost until no later than September 1. If no action is taken to collect your belongings by September 1, they may be considered abandoned and handled according to University policies.

If you plan to return to the residence halls or university apartments for fall 2020, your belongings can remain in storage until you move into your fall assignment. If you have not yet applied, please do so via the New Student Housing and/or Apartment applications on MyHousing. We are excited to welcome you back to campus!

If you prefer to have your items packed and either stored or shipped by a 3rd party instead, companies listed below may be available to offer such services.

If none of the above options work for your unique circumstances, please contact housing@colostate.edu and we will work with you to make accommodations.

Move Out Process

  • Follow social distancing – continue to keep six feet away from others during your move
  • Do not congregate in lobbies, elevators, or student rooms
  • We ask students and their parents and families to be mindful of roommates and neighbors moving out at the same time. Please practice social distancing and limit interaction accordingly.
  • When you arrive on campus, please check in at the front desk to get a temporary key to access the building (for building security, we have turned off regular prox access).
  • When you arrive at your room, you will see an envelope taped to your door that lists your name, CSUID, and assignment info.  Please place your keys in this envelope. Then, return it to the front desk. If staff are unavailable at the desk, please drop the envelope through the mail slot near the mailboxes. If keys are not returned, you will be charged applicable lock change and replacement costs.
  • ALL students who are moving out of the residence halls MUST officially checkout and return prox card and keys to be eligible for housing refunds.
  • Given this unprecedented situation, Housing & Dining will provide carts that will be disinfected between uses, a limited number of boxes, and a limited number of trash bags via the front desk. Please also bring your own boxes, bags and tape, if you have some available, to assist with your move.
  • We cannot provide moving assistance.
  • Should students fail to follow checkout procedures, damage and excessive cleaning fees may apply if there is damage to the room or items left behind that staff have to remove.
  • We ask students to take ALL of their belongings with them. If you have brought your own microfridge to campus please take it home with you. Do not put a microfridge in the dumpster.
  • If you have rented a microfridge, please be sure you clean it out, defrost it, unplug it, and leave it open when you check out of your room. We will coordinate pick-ups in the halls but you need to alert Collegiate Concepts that your rental has ended.
  • Remember to take your bike, if you brought one. Bikes that are not removed by May 22, are subject to removal and may be impounded.

Waiving the Cancellation Fee

  • For students who paid a housing deposit at time of application ($350), that deposit will be returned to you.
  • If you received a deposit waiver at time of application, you have no deposit on file to be returned so no further action is necessary.
  • If you have an active housing application for next year, your deposit will roll over to that assignment and there will be no fee for breaking your housing contract and moving out this year.
  • Damage charges and excessive cleaning fees may be charged if your room is damaged or items are left behind that staff have to dispose.

To clarify, this means that no current student in the halls needs to pay any fees to move out of the residence halls. We anticipate processing all prorated refunds and returning deposits for students who move out by May 16, by the end of May.

Spring 2020 residence hall Room & Board refund/credit

  • Please check your student email account for important information regarding Room & Board refund/credit. Hall residents eligible for refund/credit should log in to MyHousing.colostate.edu by 11:59 p.m. MDT on Tuesday, May 19, and select either refund or credit. Refunds will appear in student accounts by May 31, and credits will appear in August.

Storage

Please be sure to collect any items you have in hall storage.

  • If you are moving out and cannot take all of your belongings with you due to extenuating circumstances, there will be limited storage available in each building that you can inquire about when you check out of the halls.
  • Don’t forget to take your bikes and longboards home!
  • CSU has vetted multiple companies to help with moving out. Check out the 3rd party waiver tab for more information.
    • Buehler Companies
    • Burke Moving and Storage
    • College Student Storage
    • Handled
    • United/Johnson Storage and Moving
  • CSU’s Department of Central Receiving is offering an on-campus storage solution for residents to store personal belongings in a 4x4x4’ container through August. http://cr.colostate.edu/personal-belongings-storage.html

Mail/Package Delivery and Address Forwarding

  • Go to RamWeb and update your mailing address for all mail and packages. Per protocol, we will forward first class mail for 30 days. All other items will be returned to sender, when possible.
  • If you are expecting packages, please contact the vendors to reroute your package to your forwarding address.
  • We are not able to facilitate any special pick-ups or package holding at this time.

If you choose to stay in the University Apartments:

Be prepared to remain in your apartment with your family and/or roommate(s) from March 26 through April 26 with the exceptions outlined in the order. See the Safer At Home Order as outlined at www.larimer.org/health/stay-at-home-order. When you leave, please remember to maintain six feet between other people and do not congregate in groups in public areas such as lobbies, lounges, playgrounds, community rooms, etc.

  • If the university closes campus, the university apartments will remain open year-round as they typically do.     
  • For residents with Apartment/Off Campus Meal Plans: All service will be to-go, with no dine-in option per guidance from the governor’s office. Visit the Dining tab on this page for more information.

If you choose to Move Out of the University Apartments prior to the end of your lease:

ALL CONTRACT BREAKAGE FEES are waived, AS WELL AS THE REQUIREMENT FOR A 30 DAY VACATE NOTICE.

  • If you have submitted an intent to vacate and paid the $350 apartment deposit, the deposit will be returned to you when you properly check out (it will appear on your account within 60 days).
  • If you plan to move out and have not yet submitted an intent to vacate, please submit as soon as possible at myhousing.colostate.edu. Given the extraordinary circumstances we are in, we are waiving the 30 day vacate notice. The system now requires just one day notice (for example, you can submit your Intent on Thursday to vacate Friday). If you paid a deposit, it will be returned to you when you properly check out (it will appear on your account within 60 days).
  • If your deposit was waived, there is no deposit on file and no further action is required.
  • If you are returning to campus housing next fall, your deposit will be carried forward and you will not be asked to pay another deposit.
  • If you need to extend your lease in the apartments, please contact us at housing@colostate.edu and we will work with you to make arrangements.

The vacate checklist and procedure can be found here housing.colostate.edu/apartments/vacate/

Durrell Dining Center is open for to-go dining this summer.

Breakfast: 7:30 a.m. –  9 a.m.
Lunch: 11 a.m. – 1:30 p.m.
Dinner: 5 p.m. – 7 p.m.

  • Dining menu is available at menus.colostate.edu
  • When you enter, you’ll receive a bag and compostable container/flatware.
  • Food/beverages are served by employees who are consistently cleaning /sanitizing the serving and production areas.
  • The ‘to-go’ boxes are compostable – use the compost bins at any waste station outside the halls to compost the packaging materials along with any leftover food.
  • Please practice social distancing when you get to-go meals: Spread out and avoid congregating.
  • Send us suggestions about what to serve/feedback, by texting 55744 with “txtdurrell” followed by your suggestions/comments.

We understand that many of you cannot easily get back to campus to pack up your things before May 16, for a number of reasons, so we wanted to share some 3rd party packing/moving/shipping/storage resources that have been vetted by CSU.

Buehler Companies(303) 336-9461

Burke Moving and Storage(800) 987-3608 or (307) 635-3608

College Student Storage – can be hired by residents via online form

Handled – can be hired by residents via online form

United/Johnson Storage and Moving(720) 220-5419

These companies will provide us a list of residents who hire them, we will grant them access to approved rooms on several pre-scheduled days, then they will video conference or call with residents on that day as they box up and move out their belongings.

To hire a 3rd party mover, you must complete the following important steps prior to your scheduled move-out date:

  1. Contact the company and make arrangements directly with them
  2. Complete the 3rd party waiver below

WAIVER AND RELEASE AGREEMENT FOR ACCESS TO STUDENT RESIDENCE

  • READ THIS DOCUMENT COMPLETELY BEFORE SIGNING. ITS EFFECT IS TO RELEASE COLORADO STATE UNIVERSITY FROM ANY LIABILITY RESULTING FROM YOUR CONSENT TO THE ACTIONS DESCRIBED BELOW, AND TO WAIVE ALL CLAIMS FOR DAMAGES OR LOSSES AGAINST THE UNIVERSITY WHICH MAY ARISE FROM SUCH ACTIVITIES.
  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • Date Format: MM slash DD slash YYYY
  • I understand and give consent to the staff of the CSU Department of Housing and Dining Services to enter my room for the purpose of allowing the above named moving company (“Company”) to pack and store or ship my personal property/belongings as described in my agreement with Company. The terms and conditions of packing, storage, and retrieval of my items are subject to the agreement between myself and the Company. While reasonable care will be taken, I understand that the University is not liable for the loss of or damage to my personal goods or the personal goods of any other person which may be present in the residence. I hereby agree to release and hold harmless the State of Colorado, Colorado State University, the Board of Governors of the Colorado State University System, and the Department of Housing and Dining Services, together with their employees, agents, affiliates, representatives, and officers, past or present, from any and all claims, actions, demands, liabilities, damages, suits, costs and expenses (including, without limitation, reasonable attorneys’ fees) of any nature resulting from or arising out of the entry to my room for the retrieval or removal of my personal belongings as set forth above and in my agreement with the Company, including any damage to belongings other than my own. I understand that this Waiver and Release Agreement binds me, my heirs, executors, administrators, and assigns. The laws of the state of Colorado shall govern this Waiver and Release Agreement, without regard for conflicts of law. The University is a state government institution governed by the Colorado Governmental Immunity Act, C.R.S. § 24-10-101, et seq. (the “Act”). Notwithstanding any other provision of this Waiver and Release to the contrary, no term or condition of this Waiver and Release shall be construed or interpreted as a waiver, express or implied, of any of the immunities, rights, benefits, protection, or other provisions of the Act, as now or hereafter amended. I understand and agree that liability for claims for injuries to persons or property arising out of negligence of the state of Colorado, its departments, institutions, agencies, boards, officials, and employees is controlled and limited by the Act, as now or hereafter amended, which provisions are hereby incorporated and made a part of this Waiver and Release Agreement.
  • This field is for validation purposes and should be left unchanged.

Cleaning

Housing & Dining Services Facilities has boosted both the frequency and the level of cleaning in all of our buildings. We are using a bleach solution on high-touch areas (elevator buttons, door knobs, front desks, etc.). Disinfecting wipes and hand sanitizer are available at all front desks and in all dining centers. Our Environmental Services crews are also ensuring that all soap dispensers are regularly filled. We understand concerns about staff entering rooms and apartments at this time for maintenance and repairs and we will limit entries as much as possible. It is necessary for us to enter for emergencies and/or urgent maintenance and repairs and we will notify you about those in advance.

More Information

Students may chose to move out of the residence halls while other students, for a number of reasons, will need to remain living in university housing. We are committed to meeting both needs. Be assured that your belongings are secure and there is NO NEED to rush back to campus to pack up your stuff.

  • If you plan to move out: because of the critical importance of practicing social distancing, we have a developed a phased move out to provide you with time to gather your belongings.
  • Refunds: find information here regarding prorated refunds for those who decide to leave university housing.

Staying On Campus

If you need to remain in university housing, please register at myhousing.colostate.edu by March 20.

  • You must register online at myhousing.colostate.edu. We will work with students who are experiencing housing and food insecurity.
  • Students who remain in university housing this semester are guaranteed a space and should be prepared to relocate if/when we need to consolidate housing on campus in to one or more residence halls.
  • If we consolidate housing, rooms will be assigned in suite-style housing after deep cleaning is completed. We are waiving suite-style and single room additional charges over traditional style residence hall rooms.

Dining

Dining: All service will be to-go, with no dine-in option per guidance from the governor’s office.

  • The Foundry dining center will re-open on Sunday, March 22 from 5-7 p.m. All other dining centers will be closed.
  • Starting Monday, March 23 through the end of spring semester, The Foundry’s hours will be 7:30-10 a.m., 11 a.m. – 1:30 p.m., and 4-7 p.m. seven days a week.
  • Disposable containers, cups, and cutlery will be supplied (use of refillable cups is no longer an option). We will continue to meet a wide variety of dietary needs.

If you are staying on campus for spring break rest assured that spring break housing is not changing.

Leaving University Housing

If you choose to leave university housing, please let us know at myhousing.colostate.edu by March 20

Once you fill out the form to let us know you are moving out, your room and board will be prorated and refunded to the day you fill out the form. Your meal plan will also be deactivated on the date you submit the move out form. Please follow the steps below to check out:

1. Make an appointment to move out

  • To follow Centers for Disease Control and Prevention guidelines for social distancing, you will be asked to select a move-out time slot. Move out appointments start Wednesday, March 18 and will continue through May 16.
  • These move out time slots will be offered for the rest of the semester so there will be plenty of time slots available. There is no need to rush back to campus to collect your belongings. Your belongings and room will be secure.
  • Residents of Corbett and Parmelee – if you are not remaining in university housing this semester, we are asking you to make arrangements to move out by March 27, if possible, to free up space for students who may need housing for the remainder of this semester.
  • To follow Centers for Disease Control and Prevention guidelines, we are limiting each time slot per building to no more than 49 people (including you and one family member or friend to help you move). Each time slot will be four hours.
  • We ask students and their parents and families to be mindful of roommates and neighbors moving out at the same time. Please practice social distancing and limit interaction accordingly.

2. Move Out Process

  • When you arrive on campus, please check in at the front desk to get a temporary key to access the building (for building security, we have turned off regular prox access).
  • When you arrive at your room, you will see an envelope taped to your door that lists your name, CSUID, and assignment info.  Please place your keys in this envelope. Then, return it to the front desk. If staff are unavailable at the desk, please drop the envelope through the mail slot near the mailboxes. If keys are not returned, you will be charged applicable lock change and replacement costs.
  • ALL students who are moving out of the residence halls MUST officially checkout and return prox card and keys to be eligible for housing refunds.
  • Given this unprecedented situation, Housing & Dining will provide carts that will be disinfected between uses, a limited number of boxes, and a limited number of trash bags via the front desk. Please also bring your own boxes, bags and tape, if you have some available, to assist with your move.
  • We cannot provide moving assistance.
  • We will not have our annual donation program we typically operate during move out. We ask students to take ALL of their belongings with them.
  • Should students fail to follow checkout procedures, damage and excessive cleaning fees may apply if there is damage to the room or items left behind that staff have to remove.
  • If you have rented a microfridge, please be sure you clean it out, defrost it, unplug it, and leave it open when you check out of your room. We will coordinate pick-ups in the halls but you need to alert Collegiate Concepts that your rental has ended.

3. Travel Advisories and What To Do if You Cannot Collect Your Belongings by May 16

  • We recognize that domestic and interstate travel may be restricted in the coming days and weeks. We will follow these developments very closely; we appreciate your patience and flexibility as these decisions are out of our control and we will all need to adjust the move out schedule as we go.
  • If you have recently traveled to a level 3 country (currently China, Iran, South Korea, Europe, UK, and Ireland) or Summit, Eagle, Pitkin, and Gunnison counties in Colorado, we ask that you wait until your self-isolation time is over to return to campus to pack your belongings.
  • ALL rooms on campus must be vacated by 10 a.m. on May 16.
  • If you are not able to return to campus to pack your belongings before the semester ends on May 16, please let us know on the form and stay tuned.

Waiving the Cancellation Fee

  • For students who paid a housing deposit at time of application ($350), that deposit will be returned to you.
  • If you received a deposit waiver at time of application, you have no deposit on file to be returned so no further action is necessary.
  • If you have an active housing application for next year, your deposit will roll over to that assignment and there will be no fee for breaking your housing contract and moving out this year.
  • Damage charges and excessive cleaning fees may be charged if your room is damaged or items are left behind that staff have to dispose.

To clarify, this means that no current student in the halls needs to pay any fees to move out of the residence halls.
If you let us know by Friday, March 20, that you plan to move out, you will receive a prorated refund for the remainder of the semester (eight weeks of housing and eight weeks of your meal plan). Unless you registered to stay in the halls for spring break, there is no housing or dining charge for spring break so you are receiving a refund for March 22-May 16.

We anticipate processing all prorated refunds and returning deposits for students who move out by May 16 by the end of May.
If you need to return to the residence halls for all or part of the remaining semester, the information we shared yesterday remains accurate today.

Storage

If you are moving out, please be sure to collect any items you have in hall storage.

  • If you are moving out and cannot take all of your belongings with you due to extenuating circumstances, there will be limited storage available in each building that you can inquire about when you check out of the halls.
  • Don’t forget to take your bikes and longboards home!
  • At this time, we ask that you do not hire outside vendors or third parties to pack and store or ship your belongings. To keep our halls and living spaces secure, we are not able to provide access to third parties.
  • We are actively working to vet third party vendors who may be able to assist with packing your room and either storing your belongings or shipping them to you. We are reviewing vendors for liability insurance and will be in touch as soon as we can with additional information.

Mail and Package Delivery and Address Forwarding

  • Go to RamWeb and update your mailing address for all mail and packages. Per protocol, we will forward first class mail for 30 days. All other items will be returned to sender, when possible.
  • If you are expecting packages, please contact the vendors to reroute your package to your forwarding address.
  • We are not able to facilitate any special pick-ups or package holding at this time.

Cleaning

Housing & Dining Services Facilities has boosted both the frequency and the level of cleaning in all of our buildings. We are using a bleach solution on high-touch areas (elevator buttons, door knobs, front desks, etc.). Disinfecting wipes and hand sanitizer are available at all front desks and in all dining centers. Our Environmental Services crews are also ensuring that all soap dispensers are regularly filled. We understand concerns about staff entering rooms and apartments at this time for maintenance and repairs and we will limit entries as much as possible. It is necessary for us to enter for emergencies and/or urgent maintenance and repairs and we will notify you about those in advance.

More Information